Information for people with disabilities

In addition to the ICE Kraków Congress Centre, concerts of the 16th Misteria Paschalia Festival take place in historic locations. Please take existing architectural barriers into account. The on-site audience service shall provide all necessary information and, if necessary, assistance.

ICE Kraków Congress Centre

ICE Kraków is a building accessible to everyone, including in particular the needs of people with reduced mobility, people with disabilities, the elderly and parents with strollers.

We have properly marked parking spaces in the underground car park. The Foyer can be accessed directly from there by lifts. Additional lifts are located inside the building – some of them within Hall S2. They allow for movement between the four levels of the Foyer.

The Centre has no-threshold doors, which make it easier to enter the building. The main entrance to the building from Barska Street consists of two revolving doors, and right next to them, on the right side, you can find an additional door activated with a motion sensor. In addition, there is a wheelchair ramp at the Centre.
The building is equipped with platforms for wheelchairs for people with disabilities, which increases audience accessibility by providing specially designated places for people with disabilities.

The building is architecturally accessible for the visually impaired. Reaching the building is relatively convenient, the nearby intersections are equipped with a sound signal. Employees on site can provide the necessary information. Blind persons may move inside the building in the presence of a guide dog.

At ICE Kraków we also have toilets adapted to the needs of people with disabilities – such toilets are much larger than standard stalls, have larger washbasins that are mounted lower, toilet bowls for people with disabilities and handrails to facilitate movement from wheelchairs. Toilets of this type are located on each level.

Medical Room / Parents Room: The entrance to the room is located in the Foyer on level 0, through the door on the wall of Hall S2, right between the passenger lifts and the Masters Catering stand. The room is equipped with a wheelchair, stretcher, couch, oxygen, AED – defibrillator, dressings, as well as a changing table and high chair for feeding children. During the events, there are two medics present (NOTE: the need to call an ambulance must be reported to the medics). If you need to use the room, please report to audience service.

University Collegiate Church of St Anna – a historic, Baroque Roman Catholic collegiate church, located at 11 Św. Anny Street, right next to the Planty Garden Ring.


Entrance to the church via high stairs, no driveway. There is a slight step at the main entrance to the vestibule. Entrance from the vestibule to the nave via swing doors on the left and right.

Note! The church may be quite cold. We encourage you to use special blankets, which will be provided (on request) by the staff at the entrance.


Church of the Holy Cross – a historic, Gothic Roman Catholic church, in the eastern part of Św. Ducha Square, between the Juliusz Słowacki Theatre and Św. Krzyża Street, right next to the Planty Garden Ring.


The entrance to the courtyard of the church is via stairs, there is also a ramp that may be used. No stairs at the main entrance to the vestibule. There is one step at the entrance door from the vestibule to the nave.
Note! The church may be quite cold. We encourage you to use special blankets, which will be provided (on request) by the staff at the entrance.

Church of Saint Catherine of Alexandria – a historic, Roman Catholic church, one of the finest examples of Gothic architecture in Poland.


There is a stair at the entrance to the vestibule. There are 5 steep stairs from the main entrance to the vestibule, there is also a ramp that may be used.

Note! The church may be quite cold. We encourage you to use special blankets, which will be provided (on request) by the staff at the entrance.


Collegium Maius

The historic building, located at the junction of Jagiellońska and Św. Anny streets, is the oldest building of the Jagiellonian University. Today, its interiors houses the museum of the unversity where you can see wonderful exhibits depicting its history.

In the museum, there is a spacious lift allowing access to the permanent exhibition, as well as an accessible toilet. In the rooms of the museum there are platforms / ramps facilitating the movement of people with physical disabilities and parents with children. The museum café “U Pęcherza” has menu cards in Braille format.

Note! The museum has several dozen copies of the guide to the monuments of Collegium Maius “Touch Culture” for the blind and visually impaired. An electronic version of the guide for visually impaired people is available at www.dotknijkultury.pl
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“Wieliczka” Salt Mine, Chapel of Saint Kinga

Persons with limited mobility participating in the concert at the Chapel of St Kinga at the “Wieliczka” Salt Mine, please contact the Event Organisation Department of the “Wieliczka” Salt Mine by phone (+48 12 278 73 72 or +48 12 278 73 92) by 18 April 2019 to arrange the details of the descent into the underground of the mine.

If you need information in a form not described above, please contact us.

Accessibility coordinator: Barbara Zając
P +48 12 354 26 80
M +48 604 483 402
e-mail: barbara.zajac@biurofestiwalowe.pl